The most important management lesson I have ever received
I was at the time, I talk about many years ago, a young manager / consultant who ran in Zambia, on behalf of a company of the Mediobanca Olivetti dealer, dealing At the same time sub-Saharan countries on behalf of Olivetti itself.
One Saturday afternoon I was offered the Directorate General of Industry and articulated trucks: I took possession of the office on Monday morning. It was the Lusaka Engineering Company, 1,400 people, 40% State participation in Zambia, 40% and 20% Mediobanca Fratelli Piacenza. My last experience of management had been until then the steering assistance customers on the technical area of \u200b\u200bLondon (230 technicians). I felt so honest to declare my hesitation to take the job on grounds of manifest lack of experience. I had a lot of courage: I forgot to tell me that the offer was made personally by Dr. Enrico Cuccia. And it is from him I received a lesson in management that I will never forget. The man spoke very little, then I got to meet him a couple more times in Africa and Milan. He wrote on a piece that I still have four sentences: invoices, invoices, receipts, payments received and payments made. I turned the paper because I read it and said, "Look engineer Monday she goes to the factory for two weeks does not take and any decision you make every night in his office by the Chief Administrative these four numbers at the end of two weeks together all the directors (managers did not use the word) around the table of the Executive, holds the numbers in order before him, and begins to ask questions. You will see that after the meeting will be able to make decisions. "I followed the instructions to the letter, fortunately I had a secretary English not very attractive but very efficient, and after two years of my management for Price Waterhouse he could draw up a report full of praise for management.
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